ISO Standards: Is Your Business Built on a Compliance Fault Line?

14 February 2025

For organisations using IBM Power Systems running AIX or IBMi, relying on a Third Party Maintenance (TPM) or a managed services/cloud infrastructure provider without legal access to IBM’s microcode and firmware updates can create serious gaps in compliance with ISO/IEC 27001.

ISO 27001 requires robust information security management systems (ISMS) to ensure risk mitigation, incident response, and operational continuity. Hardware vulnerabilities caused by unpatched firmware jeopardise these objectives and increase the likelihood of audit failures.

Key Risks to ISO 27001 Compliance

Unmanaged Technical Vulnerabilities (Clause A.12.6.1):

  • Without firmware updates, hardware vulnerabilities remain unresolved, exposing your systems to exploitation.

Inadequate Risk Management (Clause 6.1.2):

  • Vulnerabilities in hardware introduce unmanaged risks that weaken your ISMS framework.

Delayed Incident Response (Clause A.16.1):

  • Hardware-level vulnerabilities complicate incident recovery, violating ISO 27001’s incident management requirements.

Operational Continuity Risks (Clause A.17.1):

  • Outages caused by unpatched firmware undermine system availability and business continuity planning.

The Solution: Transition Back to IBM with Baby Blue IT Consulting

Transitioning your maintenance back to IBM through Baby Blue IT Consulting ensures legal access to the firmware updates needed to align with ISO 27001.

Benefits of Partnering with Baby Blue IT Consulting:

  • Access to Critical Updates: IBM’s updates mitigate risks proactively, addressing hardware vulnerabilities.
  • Improved Incident Response: Faster issue resolution ensures compliance with ISO’s response timelines.
  • Enhanced Risk Management: Updated hardware strengthens your ISMS framework.
  • Firmware Level Assessment and Updates: Our team conducts a thorough review of your current firmware levels, identifies outdated components, and updates them to the most recent versions.
  • Audit-Ready Compliance: Baby Blue IT Consulting offers specialised expertise in ISO 27001 compliance, ensuring your infrastructure meets certification requirements.

Don’t let unpatched hardware compromise your ISO 27001 compliance. With Baby Blue IT Consulting, you gain the support and updates necessary to secure your systems and maintain certification.

About the Author

Chris Smith

Chris Smith is a sales leader and consultant with over 30 years of experience in IT managed services. With a background in IBM hardware maintenance, he transitioned from field engineer to sales and marketing director, creating the foundations for Blue Chip Cloud, which became the largest IBM Power Cloud globally at the time. Chris played a key role in the 2021 sale of Blue Chip and grew managed services revenue by 50%. He’s passionate about building customer relationships and has implemented Gap Selling by Keenan to drive sales performance. Now, Chris helps managed service providers and third-party maintenance businesses with growth planning and operational improvement.

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