PCI Non-Compliance: Could Your Business Be One Transaction Away from Disaster?

14 February 2025

Safeguarding Payment Systems: Resolving PCI DSS Risks from TPMs and Cloud Providers Without IBM Firmware Access

For organisations processing payments on IBM Power Systems running AIX or IBMi, using a Third Party Maintenance (TPM) or managed services/cloud provider without access to IBM’s firmware and microcode updates creates significant PCI DSS compliance risks. PCI DSS mandates strict security controls to protect cardholder data, and unpatched hardware vulnerabilities directly conflict with these requirements.

Key Risks to PCI DSS Compliance

Unpatched Security Vulnerabilities (Requirement 6.2):

  • Firmware vulnerabilities left unresolved by TPMs or cloud providers increase the risk of data breaches.

Weak Access Controls (Requirement 7):

  • Hardware-level exploits can bypass logical access controls, violating PCI DSS requirements for restricting data access.

Non-Compliant Monitoring and Logging (Requirement 10):

  • Vulnerabilities can tamper with logging mechanisms, hindering your ability to monitor and detect unauthorised access.

Third-Party Provider Risks (Requirement 12.8):

  • TPMs or providers without access to firmware updates introduce third-party risks, which PCI DSS requires you to manage.
The Solution: Transition Maintenance to IBM via Baby Blue IT Consulting

By transitioning maintenance back to IBM through Baby Blue IT Consulting, your organisation can mitigate these risks and ensure PCI DSS compliance.

Why Baby Blue IT Consulting?

  • Access to IBM Updates: Address vulnerabilities proactively to protect cardholder data.
  • Stronger Access Controls: Secure hardware reduces risks of unauthorised access.
  • Comprehensive Monitoring: Updated systems support robust logging and monitoring capabilities.
  • Firmware Level Assessment and Updates: Our team conducts a thorough review of your current firmware levels, identifies outdated components, and updates them to the most recent versions.
  • Third-Party Compliance: Partnering with IBM via Baby Blue IT Consulting ensures your providers meet PCI DSS requirements.

Protect your payment systems and secure PCI DSS compliance by transitioning to IBM maintenance with Baby Blue IT Consulting. Safeguard your cardholder data and reduce regulatory risks with a proactive and reliable solution.

About the Author

Chris Smith

Chris Smith is a sales leader and consultant with over 30 years of experience in IT managed services. With a background in IBM hardware maintenance, he transitioned from field engineer to sales and marketing director, creating the foundations for Blue Chip Cloud, which became the largest IBM Power Cloud globally at the time. Chris played a key role in the 2021 sale of Blue Chip and grew managed services revenue by 50%. He’s passionate about building customer relationships and has implemented Gap Selling by Keenan to drive sales performance. Now, Chris helps managed service providers and third-party maintenance businesses with growth planning and operational improvement.

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