IBM i iSeries Remote Support

Expert Remote Support for IBM i (AS/400, iSeries & System i)

At Baby Blue IT & Consulting, we specialise in providing expert IBM i (iSeries, AS/400, System i) remote support for businesses who choose to run their systems in-house - whether in a server room, corporate data centre, or co-location facility.

We offer reliable, flexible support packages delivered by a team of 24 dedicated IBM i experts, available:

• Monday to Friday during standard business hours
• Or on a 24x7 basis, depending on your needs

Comprehensive IBM i Remote Support Services

Our remote support covers all core aspects of IBM i system administration and operations, including:

• 🔍 24/7 Monitoring & Alerting
• 🔐 Security Checks & Best Practices Reviews
• 💾 Backup Monitoring & Strategy Validation
• 🔧 Firmware Updates
• 📈 Operating System Upgrades & Patch Management
• ⚙️ High Availability (HA) Management
  • HA System Monitoring
  • Routine Maintenance & Testing
  • Annual DR Testing Support

We provide all of these services as standard, ensuring your IBM i platform remains stable, secure, and future-ready.

Built for In-House Systems and MSPs Alike

Whether you are running your IBM i infrastructure in-house or you’re an IT Managed Services Provider looking to expand your portfolio - Baby Blue can help.

For In-House IT Teams:

• Ideal for companies retaining their IBM i hardware on-premises
• Offload daily operational tasks and high-level maintenance to IBM specialists
• Gain confidence in uptime, compliance, and long-term planning

For IT Managed Service Providers (MSPs):

We understand many MSPs offer strong services around Windows, Linux, Networking, Security, and Cloud - but don’t have IBM i expertise in-house.

That’s why we’ve created True Blue - our white-label IBM i support service, allowing MSPs to:

• Seamlessly embed IBM i expertise into their service offerings
• Expand their reach into new client opportunities
• Let Baby Blue handle the IBM i element behind the scenes

Why Choose Baby Blue?

Our team includes some of the UK’s most experienced IBM i professionals, with real-world expertise that spans industries and platforms:

• 👨‍💻 Former IBM technicians and IBM Champions
• 🎓 IBM i Training Specialists
• 🏢 Technicians who’ve supported environments with hundreds of LPARs
• 🏭 Industry experience across Logistics, Banking, Manufacturing, IT Services & more

Ready to Talk?

Whether you’re looking for dependable remote support, or a trusted partner to enhance your MSP capabilities - Baby Blue is here to help.

📞 Contact us today to learn more about our IBM i Remote Support services, pricing, and how we can integrate with your operations.

To setup a quick call so that we can understand your requirements and explain how we can help, contact us today:

• Email: info@babyblueitconsulting.com
• Telephone: +44 (0)1234 412320