Baby Blue IT Consulting Appoints Will Nicholls as Director of Maintenance Services

8 April 2025 - 3 Minute Read

Baby Blue, an IBM Business Partner specialising in IBM maintenance services and business growth consulting within the IT third-party maintenance and managed services sector, is delighted to announce the appointment of Will Nicholls as Director of Maintenance Services. In this strategic role, Will will lead the expansion of Baby Blue’s maintenance business across the UK.

With a distinguished 30-year career in the data centre maintenance industry, Will brings a wealth of experience in developing strategic partnerships and delivering innovative solutions that drive organisational growth. His expertise in orchestrating mission-critical support services will be invaluable in reinforcing Baby Blue’s position as a trusted provider of IBM hardware and software maintenance.

Prior to joining Baby Blue, Will dedicated over 20 years to Blue Chip (now Service Express), where he was instrumental in shaping and executing key strategies for IBM maintenance services. His leadership played a pivotal role in the growth of the business & operational excellence.

Will’s decision to join Baby Blue was driven by the company’s unwavering commitment to putting customers first in an evolving industry. Commenting on his new role, Will said: “I am thrilled to be working once again with Chris and Lee and to be part of a team that leads the way in delivering IBM hardware and software maintenance solutions. We share a strong set of core values and a reputation for reliability, ensuring our clients receive the highest level of maintenance services, including machine code, software updates, and patching to support their mission-critical infrastructure.”

Lee Bailey, Managing Director of Baby Blue, expressed his enthusiasm: “It is an honour to welcome Will Nicholls as our Director of Maintenance Services. Having worked with Will for around 15 years at Blue Chip, I know him to be an honest and highly respected executive within the third-party maintenance industry. His leadership and proven track record will be instrumental in driving our continued expansion.”

Chris Smith, Director of Consulting at Baby Blue, added: “Will’s strategic insight and ability to build high-performing maintenance partnerships have always impressed me. I look forward to working with him again as we continue our growth across the UK and Europe.”

For media enquiries and further information, please contact: info@babyblueitconsulting.com

About Baby Blue IT Consulting
Baby Blue IT Consulting is an IBM Business Partner specialising in IBM maintenance services and business growth consulting in the IT third-party maintenance and managed services sector. Collaborating closely with IBM, Baby Blue delivers industry-leading IBM hardware and software maintenance solutions for IBM Power Systems running IBM Mainframe, IBM AIX and IBM i operating systems, alongside IBM’s full storage portfolio. The company also offers a range of multi-vendor solutions covering HPE, Dell, Cisco, and more. With a strong commitment to engineering excellence, innovation, and customer-centric service, Baby Blue IT Consulting is a trusted partner for organisations seeking world-class maintenance and consulting solutions.

About the Author

Lee Bailey

Lee Bailey brings 30 years of experience in the IBM services industry, beginning his career in engineering before transitioning into sales and ultimately sales leadership. A qualified Chartered Director (CDir), Lee has served as a Board Member, Director, and Board Advisor for multiple IT services businesses. As the founder of Baby Blue IT & Consulting, he is assembling a team of industry experts focused on IT services and business growth, leveraging his extensive expertise to drive innovation and value for clients.

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